Breakaway exclusive exchange shoe policy
- Non-sale worn footwear may be exchanged through 30 days after the original date of purchase. All other return policy terms apply.
- We will allow one exchange of worn footwear per purchase
- We will not exchange footwear if we recommended against the purchase, i.e. we recommended a different size, type of style of shoe. This will be marked on the original receipt.
Defective items
- Items deemed to have a manufacturer’s defect may be returned, or exchanged according to the above terms. Certain manufacturer’s (i.e. Garmin, Yurburds) may require that end purchaser’s deal with them directly regarding defective items.
Return policy
- All returns must be accompanied by a receipt.
- Unworn, non-used, or non-sale returned item that is in its original packaging may be eligible for a return via the original method of payment, (i.e. original credit card) through 14 days after the original purchase date.
- Items may be exchanged up to 30 days after the original date of purchase.
- Refunds for any price difference may be given through 14 days after the original date of purchase, after 14 days only store credit may be given
- SALE ITEMS ARE FINAL SALE and no refunds or exchanges may be given
- Christmas gift items have the above terms, except that refunds may be given on returns through January 12th and exchanges may be given through January 24th
- Gift certificates will not be refunded. Balances may be exchanged for store credit. Balances under $5.00 may be eligible for a refund. Promotional Gift Certificates are not eligible for any type of refund.
- WE WILL NOT EXCHANGE ITEMS NOT PURCHASED FROM US.